We have included a few informative links below for your review:
iSixSigma
Discussion threads, downloadable templates, case studies, and articles on Lean and Six Sigma methodologies
KJ Analysis on iSixSigma
Great article from iSixSigma.com on use of KJ analysis to help process and distill themes form language data
Johari Window Overview
Detailed article on the ideas behind the use of the Johari window as a model to enact change and accelerate team effectiveness
Sales and Marketing...in Six Sigma?
A heated discussion thread from experts and users on iSixSigma about the varied levels of success obtained by application of Six Sigma to the Sales and Marketing arena